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Terms & Conditions

Last Updated: 02/15/2025

 

1. Introduction

Welcome to Buddy Holler! These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

 

2. Eligibility

To use Buddy Holler, you must:

  • Use the Services in compliance with applicable laws and regulations

  • Provide accurate and complete information when creating an account

3. Account Registration & Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must notify us immediately of any unauthorized access to your account.

  • You agree not to share your account login details with unauthorized persons.

4. Services Provided

Buddy Holler offers concierge and support services for seniors, including but not limited to:

  • Appointment reminders

  • Shopping and home services coordination

  • Medication reminders

  • Communication and companionship services

Services may be subject to availability and location restrictions.

 

5. Payment & Billing

  • Some Services require payment, as detailed in our pricing structure.

  • Payments must be made through approved methods.

  • Failure to pay may result in suspension or termination of Services.

6. Cancellation & Refund Policy

  • You may cancel Services at any time by contacting support.

  • Refund eligibility is determined based on the specific service purchased.

  • Subscription plans may have different cancellation terms.

7. User Conduct

By using Buddy Holler, you agree not to:

  • Use the Services for unlawful purposes

  • Misrepresent your identity or affiliation

  • Disrupt, interfere with, or attempt to gain unauthorized access to the Services

8. Privacy & Data Protection

  • Your use of Buddy Holler is subject to our Privacy Policy.

  • We comply with HIPAA regulations for handling medical-related information.

  • We take reasonable security measures to protect your data.

9. Limitation of Liability

  • Buddy Holler is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

  • We do not guarantee the availability, accuracy, or reliability of the Services at all times.

10. Termination

  • We reserve the right to suspend or terminate your access to the Services for violation of these Terms.

  • Termination may result in loss of access to your account and any associated data.

11. Third-Party Links & Services

  • Our Services may contain links to third-party websites or services.

  • We are not responsible for the content, policies, or practices of third-party sites.

12. Updates to These Terms

  • We may update these Terms periodically.

  • Continued use of the Services after updates constitutes acceptance of the revised Terms.

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of [Insert Jurisdiction].

  • Disputes will be resolved through arbitration or mediation as required by applicable laws.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Buddy Holler
1700 s Lamar Blvd #338, Austin Texas, USA, 78704 
team@buddyholler.com
+1 (213) 348 9564

 

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.