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Terms & Conditions

Last Updated: 02/15/2025

 

1. Introduction

Welcome to Buddy Holler! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect information to provide and improve our Services. This may include:

 

2.1. Information You Provide

  • Personal details (e.g., name, email, phone number, address)

  • Account information (e.g., username, password)

  • Payment details for transactions

  • Support requests and communications

2.2. Information We Collect Automatically

  • Log data (e.g., IP address, browser type, pages visited, time spent on site)

  • Device information (e.g., hardware model, operating system, unique device identifiers)

  • Cookies and tracking technologies (e.g., to enhance user experience and analyze trends)

2.3. Information from Third Parties

  • Data from authorized users (e.g., family members or caregivers updating a senior’s account)

  • Publicly available information

  • Service providers assisting in payment processing, analytics, or marketing

3. How We Use Your Information

We use the information collected to:

  • Provide and manage our Services

  • Process payments and transactions

  • Communicate with users (e.g., support, service updates, marketing)

  • Improve our platform and personalize user experience

  • Ensure security, prevent fraud, and comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

  • Authorized Support Circle Members (e.g., caregivers, family members with access permission)

  • Third-Party Service Providers (e.g., payment processors, IT service providers, analytics tools)

  • Legal Authorities when required to comply with applicable laws

  • Business Transfers in case of a merger, acquisition, or company restructuring

5. Data Security & HIPAA Compliance

We implement strict security measures to protect your data, including:

  • Encryption of sensitive information

  • Secure access controls and authentication

  • HIPAA-compliant protocols for handling medical-related reminders

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. Users are responsible for safeguarding their login credentials.

 

6. Your Rights & Choices

You may:

  • Access, update, or delete your personal information by contacting us

  • Opt out of marketing emails

  • Adjust cookie preferences through browser settings

7. Retention of Information

We retain personal data for as long as necessary to fulfill our Services, comply with legal obligations, and resolve disputes.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

Buddy Holler
1700 s Lamar Blvd #338, Austin Texas, USA, 78704 
team@buddyholler.com
+1 (213) 348 9564

 

By using our Services, you acknowledge that you have read and understood this Privacy Policy.